The UPS presentation will showcase an enhanced customer experience through multi channel interactions via web, mobile and SMS.

Leveraging our past airline experience, Open i Networks was able to create a corporate presentation that illustrates how Nuance’s multi channel customer service technologies can forge greater ties between American Airlines and its customers.

“We appreciate that Nuance entrusts us to produce presentations for brands of this caliber. We’re happy that we are able to deliver a product that helps solidify the relationship between Nuance and their clients.” Scott Oscher, Managing Director Open i Networks

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After a successful beta test, and subsequent presentation to the Board of Directors, the decision was made to move forward with iBuildr for 2016.

Joseph Matty, Executive Director of the NIU Alumni Association said; “I want to thank Scott and Melissa for their support in using this technology so that we are able to engage our alumni and donors at a higher level.”

Additionally, Open i Networks is in discussions with NIU to develop a series of creative presentations which can be integrated with the iBuildr platform.

(Click here for full interview with Joe Matty here)

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Richard has been a consultant to Open i for many years, and now joins us full time as Director of Marketing to run all marketing and creative services for the company.

Scott Oscher, Managing Director and owner of Open i said: “Ginsberg’s focus will to implement a wide range of brand development platforms, as well as an integrated marketing approach for all of the Open i touch-points.”

“Having just joined Open i Networks, my goals for 2014 will be to provide strategic guidance and to foster the overall growth of Open i Networks, its products and services” Ginsberg said.

“This is going to be an exciting year for Open i, starting with the re-launch of our website followed by the release of our new iBuildr platform. It is important that we stay aggressive with our own internal communication and outreach programs, as well as bring increased clarity to all client based initiatives.”

For more information about Open i, it’s products and services contact: Richard Ginsberg at: rginsberg@openinetworks.com

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